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Everything else runs fine except Fireworks. The current install of windows is no more than 2 weeks old. All windows updates have been applied.

Any help would be appreciated, Lori. I can suggest trying to make a new admin user account and see if it runs fine. Maybe you can also try to disable hardware acceleration. I’m not having any luck either. If you are looking for some font management software to make this easier on you MainType is a good one available at download. I’ve just been adding and removing fonts so long I kinda knew which are windows fonts. The adobe ones are easy because they all have adobe in front.

I normally would have tried this sooner but since it was a fresh install of windows I did not have my font management program at hand. Removing the TI86pc font resolved our problem.

Thanks a bunch for the posts! I have fonts installed on my laptop, but that file is not one of them. Does anyone know of any other fonts that may be causing fireworks cs4 to get an internal error?? Try it out with some font management software to make this easier on you. MainType is a good one available at download. You could post the fonts at a file share site and paste the link here or you could do the same in a private message to me. Thanks to all you guys for helping more people who might see this post in future if they encounter a similar issue.

Thanks again.. TTF Hope this helps. Close all your Adobe applications which are running. Re-start the machine. Now Install the font i. Launch Fireworks CS4 and see if it works. Thanks, Arun. Move out to a temp folder on your desktop or delete the following file. If the postscript name of a particular font is not proper as in if it is corrupted, then that font may create such kind of problems.

Sometimes, because of system issues, 2 fonts also end up having the same name which again is a. Even after installing i-Tunes along with QuickTime which, according to some other forums, was a culprit in the Fireworks failing to launch caper.

Fireworks still managed to start up just fine. Then, I imported a bunch of fonts from my old laptop and Fireworks was no longer a happy camper and refused to launch. Found this forum thread and went looking for the TI font expecting to solve my problem. Alas, I didn’t have it. I did have others though, so removed them all and added them back at a rate of 36 at time, trying to launch Fireworks after each addition.

Found one other culprit font – dragonwick three variations – regular, bold, and FG that Fireworks coughed on. All the rest went back in except for some Open Type Fonts – see next paragraph and Fireworks didn’t seem to mind them at all. Just as a test, added on of the dragonwick fonts back in again and Fireworks crapped out again. Deleted it once more from the font folder and Fireworks was happy again. So was I! My font folder still won’t allow me to install a bunch of OpenType fonts. At least Fireworks is running again!

It appears that the problem may be user-specific with fonts that have had minor damage occur, rather than with specific fonts one can search for. Thus, removing all non-system fonts, ensuring that Fireworks will then launch, and then reinstalling fonts in groups until Fireworks stops launching, may be the most efficient way of finding the font or fonts that are causing the problem. Since the fonts that cause Fireworks not to launch apparently work with other programs, perhaps Adobe can consider a patch to Fireworks so that it does not refuse to launch because of some minor problem with the fonts that does not prevent other programs from using them — or simply lock out the fonts that will not work with Fireworks rather than causing the program not to launch at all.

Is it possible for you guys to share the fonts which you mentioned are causing a crash for Fireworks CS4 on launch? Thanks in advance Sarthak. I’m not so frostbitten. I don’t see why you shouldn’t post those fonts here. As mentioned by other forums members it will be great if you could post the fonts here so that other can give it a try also. You could post the troubling fonts on a file share like www.

Incase those are propietery fonts, please send the link to me as a private message. Thanks for reminding me that the fonts are proprietary. They are Adobe fonts. Under the circumstances, I do not feel comfortable giving them to anyone other than an Adobe support person.

Here are some further details in case they are of assistance: The fonts were originally the following Mac fonts: Helvetica. The important point, though, is that Fireworks apparently scans all the installed font files during launch and halts if it finds any it considers defective, even though the other Adobe programs are not bothered by those fonts and even though those fonts work in other programs.

I would think that such behavior is a defect in Fireworks that Adobe ought to fix. In the meantime, Fireworks users who encounter the problem need to be aware that ANY font could be causing the problem, with the most likely offenders being fonts that 1 originated from other than one of the large font providers like Adobe, Monotype, Bitstream, etc.

As of now, the best way to isolate the problem font s seems to be to remove all fonts, other than system fonts, from the font folder, make sure that Fireworks then loads, and then start reinstalling fonts in groups until Fireworks again refuses to launch. At that point, one can narrow down the problem even further by removing the last group of fonts and try reinstalling them individually to find which ones are defective. John Hoffman. When I relaunched Firefox CS4, the “configuration” folder was recreated and my problem disappeared along with any preferences and workspaces that I had created – but hey that is better than NOT being able to access the application fullstop.

Please try the following steps : 1. Uninstall FW from Add Remove programs if any 2. Restart the machine. Install the application. If you still find the same problem, please attach latest installation log file from the location mentioned in step 3.

Thanks, Saurabh. I began removing non-essential fonts, free fonts, dingbat fonts, and unusual fonts. About 50 at a time. After about 3 hours of doing this, I got down to fonts yes, I had lots of fonts FYI, I didn’t own any of the fonts mentioned earlier in this thread. I’m assuming it was either the number of fonts I had over or specific font s that was causing the problem.

Hope this helps someone else. Kindly follow the steps given below and provide the requested logs, I’ll try to help you with installation problems. You can send the logs at sri Best of luck to everyone and thank you once again for your help. I also agree the programmers at Adobe should work to create a patch to bypass this issue as I was extremely frustrated.

I worked on the issue for over ten hours and did not have any success until I came across this forum. Best wishes. I just recieved my Creative Suite 4 Software and tried installing that. Once again I can not get it to install.

I am getting really upset as now I have spent even more money and still can’t use the software. The first Fireworks I tried to install was only Fireworks. The Adobe illustrator was a trial. Now I have the entire suite and am still hanging on preparing to install. The log I am attaching is the log from the attempted installation of the Creative Suite 4.

Thank you, Kelly. I rarely install custom fonts, but recently I installed Dominica, and immediately after Fireworks broke, so I think that’s likely what caused it.

However, I have since uninstalled Dominica and removed all traces of it from my computer and Fireworks still continues to have an internal error every time I open it! Are there further steps that need to be done besides just removing the font? This has been going on for awhile now and it is very frustrating. That’s my work around as I am really fed up with trying to sort out Adobe problems. It is a file you created in an earlier version of FW?

I’ve had the same thing happen, but only with files I originally created in CS3. You loose some editability, but that’s better than loosing the entire thing. I didn’t have either of the previously mentioned fonts installed. Hope that maybe helps some people track down the culprit a little quicker.



Adobe fireworks cs6 internal error occurred free.Cannot launch Fireworks. An Internal Error Occured.

Report message as abuse. Hi Sarthak: Thanks for reminding me that the fonts are proprietary. I tried to trash the preferences but the error is still present. If you had a standalone Fireworks license or don’t want a Creative Cloud subscription to try Adobe alternatives like Photoshoip or Illustrator you can try these:. Verify the email address of the user, and the products assigned.


Cannot launch Fireworks. An Internal Error Occured.

Thank You! Internal error when you start a virtual machine in Fusion 6 – Mavericks host. Close all your Adobe applications which are running.

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